Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and issues in a timely and professional manner.
- Maintain customer satisfaction by achieving service level targets.
- Document interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service delivery.
Requirements
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: No prior experience necessary; entry-level position.
- Skills and Competencies: Proficient in English, strong customer service skills, and ability to work effectively in a team.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and maintain a positive customer experience.
- Working Conditions: Office environment, may require weekend or evening shifts.
- Qualities and Traits: Friendly demeanor, excellent communication skills, and a positive attitude toward teamwork.
Vacancy posted 8 hours ago
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