Customer Service Representative
Full-time
Miranda HR
- Manage incoming calls and customer inquiries in a professional manner.
- Provide accurate information and effective solutions to customer issues.
- Document all interactions and escalate unresolved issues to appropriate channels.
- Maintain a high level of customer satisfaction through excellent service.
- Participate in training and development sessions to improve product knowledge and customer service skills.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
- Experience Level: 0–2 years of experience in customer service or call center environment.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Empathetic, patient, and able to handle pressure.
- Responsibilities and Duties: Ability to work in a team-oriented environment.
- Working Conditions: Must be available to work flexible hours, including evenings and weekend
Vacancy posted 7 days ago
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