Food and Beverages Manager
Full-time
Enter10 Bowling Center
Position Summary
We are seeking an experienced and dynamic Food & Beverage Manager with strong expertise in wine service, wine program development, and overall restaurant or hotel F&B operations. The ideal candidate will lead all aspects of food and beverage service, ensuring exceptional guest experiences, strong financial performance, and a well-curated wine program aligned with the establishment’s brand and clientele.
Key Responsibilities
1. F&B Operations Management
- Oversee daily operations of all food and beverage outlets (restaurant, bar, room service, events, etc.)
- Ensure consistent service quality, operational efficiency, and guest satisfaction
- Develop and implement SOPs for service, hygiene, and safety standards
- Coordinate with kitchen and service teams to ensure smooth operations
2. Wine Program Management (Core Focus)
- Design, manage, and continuously improve the wine list in alignment with cuisine and concept
- Source wines from local and international suppliers, negotiating pricing and supply terms
- Conduct regular wine inventory management and cost control
- Train staff on wine knowledge, tasting notes, service techniques, and wine pairing
- Lead wine tastings, events, and promotional programs to enhance guest engagement
- Stay updated on global wine trends, regions, and vintages
3. Team Leadership & Training
- Recruit, train, and supervise F&B staff, including servers, bartenders, and supervisors
- Conduct regular training sessions on service standards and wine knowledge
- Foster a positive, professional, and high-performance team culture
- Schedule staff efficiently based on business needs
4. Financial & Business Performance
- Prepare and manage budgets, cost controls, and revenue targets
- Monitor beverage cost percentages and optimize profitability
- Analyze sales reports and implement strategies to improve revenue
- Manage vendor relationships and procurement processes
5. Guest Experience & Quality Control
- Ensure exceptional guest service and handle escalated customer concerns
- Maintain high standards of presentation, ambiance, and service delivery
- Gather and respond to guest feedback to improve service quality
Qualifications & Requirements
- Bachelor’s degree in Hospitality Management, Business, or related field (preferred)
- 3-5+ years of experience in F&B management, preferably in hotels, fine dining, or upscale restaurants
- Strong expertise in wine service, wine regions, varietals, and food pairing
- Proven leadership and team management skills
- Strong financial acumen and experience managing budgets and cost controls
- Excellent communication, organizational, and problem-solving skills
- Ability to work in a fast-paced, guest-focused environment
Vacancy posted more than 2 months ago
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