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Customer Service Representative

Full-time

Miranda HR

Description
  • Assist customers with inquiries and provide solutions to issues.
  • Manage customer complaints and ensure timely resolutions.
  • Document customer interactions and feedback for future reference.
  • Collaborate with other departments to enhance the customer experience.
  • Maintain product knowledge to effectively assist customers.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years of experience in customer service.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Empathetic, patient, and detail-oriented.
  • Responsibilities and Duties: Ability to multitask in a fast-paced environment.
Vacancy posted 3 days ago
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