Customer Service Representative
Full-time
Miranda HR
Description - Assist customers with inquiries and provide exceptional support via phone, email, and chat.
- Handle customer complaints and provide effective resolutions to enhance customer satisfaction.
- Maintain detailed records of customer interactions and issues.
- Collaborate with team members to ensure efficient service delivery.
- Stay updated on product knowledge and company policies to effectively assist customers.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong customer service skills and experience in a call center environment preferred.
- Qualities and Traits: Excellent communication skills and a positive attitude.
- Working Conditions: Must be able to work flexible hours, including evenings and weekends.
Vacancy posted 3 days ago
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