Customer Support Specialist (Cantonese Bilingual)
Full-time
J-K Netwok Services
Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue. Position: Cantonese Logistics Customer Specialist Company Industry: BPO Company Work Location: Quezon City Work Schedule: Shifting Schedule Salary: Php 100, 000 Work Set-up: Work On-site
BENEFITS:
- ️Night Differential
- ️Group Life Insurance
- ️Free Onsite Medical Care
- ️Monthly performance incentives and allowances
- ️Sick Leave & Vacation Leave (Convertible to cash)
- ️Government-Mandated Benefits
- ️13 month pay
☑️HMO
- ️Paid training
- ️Company events
- ️Other benefits will be discussed directly by the company.
REQUIREMENTS OF THE JOB:
- ️Proficient in Cantonese and conversational-proficient in English
- ️Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- ️Open to no related experience.
- ️Having customer service experience is an advantage.
- ️Having BPO experience is a big plus
- ️Excellent interpersonal, communication, and customer handling skills.
RESPONSIBILITIES OF JOB APPLICATION:
- ️Communicate with customers through phone calls to address transportation, logistics, and delivery-related inquiries.
- ️Assist customers with package tracking, shipment status, and delivery concerns.
- ️Process customer requests for refunds, returns, and order-related concerns in accordance with company policies.
- ️Support customers with order processing, modifications, cancellations, and delivery updates.
- ️Coordinate with internal teams to resolve customer issues and ensure timely service.
- ️Maintain accurate records of customer interactions and transactions while delivering excellent customer service.
RECRUITMENT PROCESS: (ONLINE PROCESS)
- ️Paper screening
- ️English Assessment
- ️Initial Interview
- ️Final Interview
- ️Job Offer
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Customer Support Specialist (Cantonese Bilingual) in Quezon City vacancy
- ...leader in outsourcing services and customer experience. It uses smart AI... ...world to provide seamless customer support, flexible sales solutions, and strategies... ...grow their revenue. Position: Bilingual (Cantonese) Logistics Support Specialist Company Industry: BPO Company...
J-K Network Services
Quezon City3 days ago - ...leader in outsourcing services and customer experience. It uses smart AI tools... ...to provide seamless customer support, flexible sales solutions, and strategies... ...grow their revenue. Position: Cantonese Logistics Customer Support Specialist Company Industry: BPO Company...
J-K Network Services
Quezon City9 days ago - ...leader in outsourcing services and customer experience. It uses smart AI... ...world to provide seamless customer support, flexible sales solutions, and... ...grow their revenue. Position: Bilingual (Mandarin-English) Customer Support Specialist Company Industry: BPO Company...
J-K Network Services
Quezon City7 days ago - ...product offerings. We strive to deliver the best outcomes for our customers, our partners and our people. About our Client: Our... ...customer service and are currently seeking experienced Technical Support Representatives to join our dedicated team. If you have a...
- ...We are looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on assisting customers with inquiries, resolving concerns, and ensuring seamless service, while also driving sales through product...
52.21 - 87.15 Php
Be one of the first to apply10% night differential HMO upon regularization up to 5 dependents (conditions apply) 20k SOB Quaraterly Incentives & allowances which will be discussed during JO. Health insurance324000 Php per year
...Build your career with SMA Support Services! We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top... ...and multitasking skills Preferably with a background in Customer Service Knowledge/skills/experience with pulling and presenting...- ...Customer Support Specialist (Healthcare) | Full-Time | Remote Apply here: We are looking for a Customer Support Specialist with healthcare or medical industry experience to manage the creation, tracking, and resolution of customer tasks within our medical records...Remote job
- ...outsourced digital services and next-generation customer experience to fast-growing technology... ...today and experience firsthand our dedication to supporting People First. What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone...
775000 $ per day
...Assist in Capability Development of bilinguals by conducting coaching or language training... ...Service Desk, etc.) or project management/support tasks Work with teams and diverse... ...Italian language Experience in providing customer service, analytical testing, quality...- ...We're Hiring: Bilingual Customer Service Representatives (Voice Account) Location: Quezon City, Philippines... ...professionals who can deliver exceptional support to our global customers. Languages We're Hiring For Cantonese Thai Bahasa Indonesia Vietnamese...
- ...Virtual Assistant – Sales Support (Moving & Storage) Role Overview We are seeking a proactive and detail-oriented Virtual Assistant... ...and update CRM records with accurate lead information and customer interactions. Document Preparation: Prepare sales-related documents...
775000 $ per day
...activities Assist in Capability Development of bilinguals by conducting coaching or language training activities... ...(SAP, Oracle, SFDC, Service Desk, etc.), customer service, financial or project management/support tasks Work with teams and diverse range of people...- ...product offerings. We strive to deliver the best outcome for our customers, our partners and our people. About our Client: Our... ...4,500 businesses, our commitment to compliance, integrity, and support for our clients is unwavering. With their accessible 24/7 local...
- ...Enable efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance.... .... Reporting & Analytics Creating and maintaining custom reports and dashboards. Analyzing ticket trends and SLA compliance...
- ...technical writing especially documenting process flow diagrams, business requirements documents, problems and solutions for customers and other support personnel, creating user’s manual Benefits Allowances Health Insurance, Hospitalization Insurance...
- ...Job description: Provide onsite and remote support for desktops, laptops, printers, and standard peripherals. Troubleshoot... ...remote desktop tools and ITSM ticketing platforms. ~ Excellent customer service, communication, and documentation skills. ~ Can...
- ...Job description: Provide first and second-level support for server, network, and system incidents. Monitor infrastructure components and respond to alerts and status changes. Assist in system backups, patch verification, and restore operations. Troubleshoot...
- ...focus on identifying and reporting building defects. The business supports homeowners, builders, and developers by delivering detailed,... ...operates with a strong emphasis on accuracy, professionalism, and customer service. Despite being a lean organization, they foster a...
- ...be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat Resolve...
- ...venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with... .... About the role The Accounting Specialist plays a crucial role in maintaining the... ...processes, and management analysis to support business decision-making. Work and...
1 $ per day
...AND IMMUNITY, STARTING DAY ONE! Grow your career while being supported with comprehensive HMO as early as your Day 1 with us!... ...ability to convey technical information clearly to non-technical customers. Strong problem-solving and decision-making skills. AMENABLE...775000 $ per day
...dynamic service identifying and solving issues within multiple components of critical business systems. Summary: 1. Provide L3 support and administration for IBM z/OS environments. 2. Deliver L2 support for DB2, CICS, and MQ. 3. Manage and troubleshoot TCP/IP,...- ...Customer Experience Manager (Accounts Management & Customer Care) Key Responsibilities... ...Sales, Treasury, and the Documentation Specialist to resolve SLA bottlenecks. Unit Turnover... ...on customer-facing initiatives that support timely payments, and align with Treasury...
- ...group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven... ...customer experience with our products and services. This involves supporting customers with any questions or issues they may have, making...
- ...be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat...
- ...venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with... ...the role The Performance Marketing Specialist is responsible for the hands-on... ...Apple Search Ads, and TikTok Ads. This role supports the Performance Marketing Lead in delivering...
775000 $ per day
...RESPONSIBILITIES: Collect and recover customer receivables and debt. Ensure cash collection activities meet the requirements of... ...their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also...- ...Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed...
- ...business. The problems you will solve traverse the domains of customer engagement and go-to-market, partnerships and deal-making, product... ...needs. Work closely with Risk, Compliance, Ops, and Support to design growth-safe customer journeys. You are jointly accountable...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist (Cantonese Bilingual). Be the first to apply!
