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Sales Consultant

Full-time

HMR RETAIL HAUS INC

DUTIES AND RESPONSIBILITIES:

1. Generate Sales • Regularly communicates with customers to promote products and services, to update of latest sales and marketing activities as well as foster customer loyalty/ retention.
  • Executes the daily operational, day to day goals and priorities assigned by store management.
  • Assists clients in the conduct of their shopping activity- aid customers in locating merchandising in
store; give push carts/ trolley; test and/ or demo product; accompany to the Till Point for payment and check-out • Provides accurate and complete information on product and/ or service; including ensuring that the customer is aware and understands HMR Retail guidelines on Sales and/ or Reservation procedure, Product Warranty, Return, Exchange and/or Refund Policies, Item Delivery and Pick-Up terms & conditions.
  • Ensures each customer receives outstanding service by mystery shop standards
  • Performs After- Sales service- prompt and up to standards processing of Customer complaints and/ or
concerns (returns, refund; ensure items are picked-up and delivered as per allowable timeline, etc)
  • Writes and submits quotation as per client request.
  • Coordinates client meet-up and/ or conduct ocular and/ or Product Presentation to clarify and ensure
that customer need/ requirement is meet. • Effective assists on bulk buyers and corporate queries and in-store customers.

Vacancy posted 12 days ago
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