Data Governance Director

Job ID 2026-20276

Main Purpose of the Job

As the Data Governance Director at AXA Philippines, you will lead the strategic development and execution of our data governance framework, ensuring that AXA’s data assets are accurate, secure, and compliant with industry regulations. You will play a critical role in fostering a data-driven culture, enabling better risk assessment, underwriting, claims management, and customer insights through high-quality data management practices.

Key Accountabilities

Strategic Data Governance Leadership:

• Establish and promote AXA’s data governance policies, standards, and best practices aligned with insurance industry regulations and AXA’s strategic objectives.
• Define clear roles and responsibilities for data ownership, stewardship, and accountability across all business units.

Regulatory Compliance & Risk Management:

• Ensure adherence to all relevant data privacy regulations (e.g., DPA, GDPR, EU AI Act, local data protection laws) and industry standards.
• Collaborate with legal, compliance, and risk teams to embed data governance in AXA’s risk management framework.

Data Quality & Integrity:

• Implement processes for ongoing data quality measurement, monitoring, and improvement, particularly for underwriting, claims processing, and customer data.

• Promote consistency in data definitions, classifications, and metadata across all insurance products and services.

Data Privacy & Security:

• Oversee data privacy protocols and ensure sensitive customer and policyholder data is protected.
• Lead initiatives to minimize data-related risks and support AXA’s commitment to data security.

Stakeholder Engagement & Collaboration:

• Work closely with business leaders, actuaries, underwriters, IT, and data teams to align data governance initiatives with business needs.
• Foster a data literacy culture, emphasizing the importance of data quality and compliance.

Data Architecture & Metadata Management:

• Oversee the development and maintenance of data catalogs, lineage, and metadata repositories.
• Drive standardization of data models and definitions to support analytics, actuarial modeling, and regulatory reporting.

Training & Change Management:

• Lead training programs to improve understanding and adoption of data governance practices across AXA’s global operations.
• Promote a culture of accountability and continuous improvement in data management.

Performance Measurement & Reporting:

• Define KPIs to assess data governance maturity, compliance levels, and data quality improvements.
• Provide regular reports to executive leadership and regulatory bodies on data governance progress.

Innovation & Industry Best Practices:

• Stay informed on evolving insurance regulations, data management technologies, and industry best practices.

Lead initiatives to leverage emerging data governance tools and methodologies for competitive advantage.

Key Stakeholders

Internal Stakeholders

Executive Leadership & Board

• Chief Data Officer (CDO) / Chief Technology and Transformation Officer (CTTO): Overall oversight of data strategy and governance.
• CEO and Senior Executives: To align data governance initiatives with corporate strategy and risk appetite.
• Regulatory & Compliance Officers: Ensuring adherence to legal and regulatory requirements (e.g., DPA, GDPR, EU AI Act, local insurance regulations).

Business Units

• Underwriting & Actuarial Teams: Data quality for risk assessment, pricing, and reserving.
• Claims Department: Data integrity for claims processing, fraud detection, and reserve calculations.
• Sales & Customer Service: Data accuracy for customer onboarding, policy management, and service delivery.
• Product Development: Reliable data for creating new insurance products and innovations.

Data & Analytics Teams

• Data Governance & Data Management Teams: Collaborate on data policies, standards, and metadata management.
• Data Scientists & Business Analysts: Ensure data quality and consistency for analytics and reporting.
• IT & Data Infrastructure Teams: Implementing tools, security, and technical standards for data management.

Legal & Regulatory Affairs

• Ensure compliance with industry standards and data privacy regulations.
• Support in audits, reporting, and data privacy impact assessments.

Risk Management & Actuarial Functions

• Use of high-quality data for risk modeling, pricing, and reserving.
• Collaborate on data quality standards specific to risk assessment.

Compliance & Internal Audit

• Conduct audits to verify adherence to data policies.
• Provide assurance and recommendations for improvement.

External Stakeholders

Regulators & Authorities

• Data privacy regulators (e.g., NPC).
• Insurance regulators overseeing data compliance and reporting standards.

Technology & Data Vendors

• Providers of data governance tools (e.g., Collibra, Informatica, Databricks).
• External consultants or partners supporting data governance initiatives.

Customers & Policyholders

• Indirect stakeholders, as data governance impacts data privacy, security, and trust.

Industry Associations & Standards Bodies

Collaborate on best practices, standards, and industry-wide initiatives.

Experience & Qualifications

Education:

• Bachelor’s degree in Information Management, Data Science, Business Administration, Law, or related field.
• Master’s degree or relevant certifications (e.g., DAMA CDMP, Certified Data Privacy Solutions Engineer, CIPP) preferred.

Experience:

• 10+ years in data management, data governance, or related roles within the insurance industry.
• Proven experience implementing data governance frameworks in large, regulated organizations.
• Deep understanding of insurance processes, regulatory landscape, and risk management.

Skills:

• Expertise in insurance data domains such as underwriting, claims, policies, and customer data.
• Strong knowledge of GDPR, data privacy laws, and industry-specific compliance requirements.
• Familiarity with data governance tools (e.g., Collibra, Informatica, Alation, Databricks).
• Excellent stakeholder management and communication skills, able to influence at all levels.

Competencies:

• Strategic Vision with a focus on compliance and risk mitigation
• Analytical mindset and problem-solving skills
• Leadership and change management capabilities
• Strong interpersonal and negotiation skills
• Attention to detail and organizational skills
• Project and program management expertise

At AXA, each person matters. We perform at our best knowing the positive impact we make as valuable partners for our customers and the communities we belong to. If you want to know more about the other career opportunities at AXA Philippines, please follow this link: