CALL CENTER AGENT | URGENT HIRING
Full-time
Miranda HR
Description - Answer inbound calls from customers and address inquiries promptly.
- Provide information about products and services, guiding customers through their choices.
- Document customer interactions and maintain accurate records in the system.
- Resolve customer complaints and issues effectively and empathetically.
- Follow up on customer requests and ensure satisfactory resolution.
Requirements
- Educational Qualifications: High School diploma or equivalent is preferred.
- Experience Level: 0–2 years of experience in customer service or related field.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Ability to handle stressful situations and maintain professionalism.
- Qualities and Traits: Strong problem-solving abilities and attention to detail.
Vacancy posted 10 hours ago
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