ITSM Specialist II
Full-time
Stefanini North America and APAC
Details: ESM Operations & Transformation Specialist Role purpose Support IT GFS Enterprise Service Management with operational improvements, ServiceNow housekeeping, documentation and special assignments. The role provides flexible capacity wherever additional support is needed. Main Responsibilities
- Support cleanup of legacy and obsolete ServiceNow items.
- Perform housekeeping, backlog and data-quality activities.
- Create and update process documentation and work instructions.
- Support testing, validation and release preparation.
- Track actions, risks and dependencies through completion.
- Prepare reports, dashboards and concise status updates.
- Support improvement, transformation and selected Experience & Engagement activities.
- Practical ServiceNow or IT service management experience.
- Strong analytical, organizational and problem-solving skills.
- Ability to work independently and follow tasks through to completion.
- Good documentation and reporting skills.
- Professional English and strong Microsoft 365 skills.
- ITIL, project coordination or process-improvement experience is helpful.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the ITSM Specialist II in Muntinlupa vacancy
- ...Details: UX Research & Communications Specialist Role purpose Support IT GFS Enterprise Service Management with user research, communication and enablement activities. Main Responsibilities Conduct user interviews and usability tests using prepared scripts...
- Job description: Assist on the administration of employee master file on Payroll System and maintenance of payroll data including: Responsible for the collection, review, and entering of information from daily allocations sheets into Definitiv system in a timely ...
- Training & Training & Development Instructional Design work focuses on developing training curriculum and materials for the general workforce and targeted functional/technical areas including: Non-Negotiable Requirements Background in Articulate 360 | Background ...
- We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer...
- ...chemical lab. In particular, validates, calculates and reports lab results to strict quality and ethical standards. The Data Validator II position is also obliged to participate in training and mentoring of Data Validator I team members as required. SPECIFIC...
- ...Love Databricks? Speak fluent business? Occasionally dream in SQL? We're looking for a seriously capable Databricks Specialist to join First Focus and help turn complex business problems into clever, scalable data and AI solutions. And when we say specialist, we...
- ...About the role The Workers Compensation claims specialist will oversee end-to-end workplace injury claims for our client, a USA based Skilled Nursing Group. From first report through claim closure, this role serves as the primary liaison between injured employees, HR...
- Job Summary: Support the production and delivery of accurate, timely financial and regulatory reporting for a general insurance business. Working within the Finance & Accounting team, this role spans monthly close activities, preparation of management and statutory accounts...
- Qualification: Accountancy Graduate. or any related Course Can work under time pressure. Very detailed-oriented. Very knowledgeable in excel including keyboard shortcuts. Have strong personality. Know how to process payroll (manual) End to end payroll...
- - Assist in the preparation of financial statements and reports. - Prepares Petty cash, BIR Reports and Billing Preparations. - Manage accounts payable and receivable processes. - Reconcile bank statements and ensure accurate record-keeping. - Conduct general ledger...
- ...Operations Excellence - Specialist ( Open for Fresh Grads / 1 year Exp ) Description: The ZALORA Operational Excellence (OE) team is... ...Must be willing to travel to conduct trainings when needed ii) Strategy Collaborate with Managers and Leaders to instill CI...
- Location: Alabang Work setup: ONSITE The Senior Payroll Specialis t owns accurate, on-time, compliant payroll for US employees, delivered from our shared services center in the Philippines. You serve as the subject matter expert for multi-state US payroll, ...
- ...Evaluate the effectiveness of marketing efforts through data analysis and reporting. Requirements Job Title: Marketing Specialist Job Function: Marketing Responsibilities and Duties: Proven ability to manage multiple campaigns and projects simultaneously...
- Greeting patients with a smile virtually (on camera) Reviewing patient Electronic Medical Records to verify their insurance and collect co-pay/co-ins/deductible payments before services are rendered Communicating with insurance providers to assess patient eligibility...
- Description Develop and implement digital marketing strategies to enhance brand visibility. Manage social media accounts and create engaging content to increase audience engagement. Coordinate public relations efforts to maintain a positive brand image. Analyze...
- The Recruitment Staff is responsible for performing end-to-end sourcing and screening of candidates for both internal and external requirements of People Serve MPC. They develop and maintain effective sourcing channels to ensure a sufficient pool of active and passive ...
- ~ Contact customers via phone to secure payments for outstanding debt obligation, to determine the reason(s) for it, and to obtain a commitment to pay, negotiate payment in full or payment arrangements ~ Research and reconcile assigned accounts ensuring recorded and detailed...
- Tax Supervisor The Tax Supervisor will oversee and manage the organization’s tax compliance, reporting, and planning functions This role includes coordinating with internal teams and external consultants to ensure timely and accurate tax filings, while also working...
- ■ Develop, document, and execute test cases, test plans, and test scripts to validate functionality and performance. ■ Collaborate with developers to identify, document, and track bugs using issue-tracking tools (GitHub Issues). ■ Conduct manual and automated testing...
- Key Responsibilities: Ensure compliance with customer service standards. Monitor stocks levels, replenishment, and proper handling following FEFO policy. Check shelf service levels, expiration dates, and ensure collect labeling. Implement promotions and provide...
- Working closely with hiring managers to define job requirements, roles, and responsibilities. Writing and posting job descriptions on various platforms to attract qualified candidates. Screening and shortlisting candidates based on established criteria. Conducting...
- ...innovation and collaboration in everything they do! We currently have an exciting career opportunity for a Contingent Workforce Specialist to join the team in our Philippines office. CohnReznick is a hybrid firm and most of our professionals are located within...
- Job Description: Convert online inquiries into sales and ensure seamless order processing. Evaluate customer's health background prior to recommending appropriate products. Provide accurate product information and ensure correct order details. Engage with customers...
- ...The Jr Data Specialist is responsible for managing, processing, and ensuring the accuracy and integrity of data across multiple systems to support business operations and decision-making. This role involves data collection, cleansing, validation, and analysis, as well...
- ...retail with AI, Data, and Automation, driven by intelligence at every turn. Position Summary: The Corporate Communications Specialist is responsible for developing and delivering clear, engaging, and consistent corporate messaging across internal and external...
- Financial Recording & Reporting: Maintaining accurate records, preparing balance sheets, profit and loss statements, and monthly/annual financial reports. Transaction Management: Handling accounts payable/receivable, processing invoices, and recording payments. Compliance...
- ...retail with AI, Data, and Automation, driven by intelligence at every turn. Position Summary: The Documentation Specialist is responsible for developing, maintaining, and continuously improving the organization's process documentation, standard operating...
- Description Provide expert knowledge and guidance on various wine selections to customers. Conduct tastings and educational sessions to enhance customer experience and understanding of wine. Stay updated on wine trends and industry news to assist customers effectively...
- HR PAYROLL ASSISTANT Job Summary: The HR Payroll Assistant is responsible for supporting payroll operations and HR administrative functions. The role ensures accurate payroll processing, proper documentation, and coordination with internal departments. Job Description...
- ...together to enable a better, safer and more interconnected world. Job Description The Market Intelligence & Data Analyst Specialist provides centralized commercial support by enabling market intelligence, lead investigation and qualification, CRM data...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to ITSM Specialist II. Be the first to apply!
