Call Center Representative
Full-time
Work-1 Manpower Recruitment Services
Description - Serve as the first point of contact for customers, addressing inquiries and providing assistance as needed.
- Manage and resolve customer complaints efficiently and professionally.
- Document all interactions with customers in the call center management system.
- Provide feedback on the efficiency of the customer service process to improve the overall customer experience.
- Collaborate with team members to enhance service delivery and achieve departmental goals.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in customer service principles and practices
- Skills and Competencies: Strong problem-solving and organizational skills
- Qualities and Traits: Excellent communication and interpersonal skills
- Working Conditions: Ability to work in a fast-paced environment with flexible hours
Vacancy posted 6 days ago
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