Call Center Representative
Full-time
Lexie
- Answer incoming customer calls and address inquiries
- Provide accurate information about products and services
- Resolve customer complaints efficiently and courteously
- Document interactions and maintain customer records
- Collaborate with team members to enhance service delivery
- Meet individual and team performance metrics
- Educational Qualifications: A minimum of Diploma in any field.
- Experience Level: Fresh Graduates or Students looking for entry-level opportunities.
- Skills and Competencies: Proficiency in the English language, excellent interpersonal skills, strong work ethic, and basic technical skills for handling software and phone systems.
- Working Conditions: Office environment with potential shift work, collaborative team settings.
- Qualities and Traits: Positive attitude, patience, strong communication skills, and a desire to help others.
Vacancy posted 6 days ago
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