Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Provide exceptional customer support through various communication channels.
- Resolve customer inquiries and issues efficiently and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve overall customer satisfaction.
- Provide product information and guide customers in using our services.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Proficient in English language, strong problem-solving abilities, excellent customer service orientation, and good interpersonal skills.
- Qualities and Traits: Empathetic, patient, and able to work well under pressure.
- Responsibilities and Duties: Ability to handle difficult situations and manage customer expectations.
Vacancy posted 1 day ago
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- Primary Duties: Answer incoming calls, make outbound calls, resolve customer issues, and document interactions.
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