Sales Support Specialist (Onsite)
The Global Sourcing Group
Overview We are seeking an experienced Appointment Setter / Sales Support Specialist to support sales and business development efforts within the construction and design industry. The ideal candidate has strong appointment-setting, customer service, and sales support experience, along with the ability to build relationships and qualify leads effectively. Responsibilities Conduct outbound calls and schedule qualified appointments Qualify leads and gather project-related information Communicate with architects, contractors, designers, developers, and other industry professionals Maintain accurate CRM records and follow-up activities Provide sales and customer support Meet daily call volume and performance targets Requirements Minimum 5 years of experience in appointment setting, sales support, and customer service Experience in construction, real estate, architecture, or interior design industries Knowledge of construction and design terminology, including specifications, bid lists, project phases, and bathroom products Excellent English communication skills, both verbal and written Strong listening, comprehension, and relationship-building abilities Proficiency in Microsoft Office, Google Workspace, and CRM systems Experience with Salesforce and Aircall is an advantage Comfortable making high-volume outbound calls and working toward KPIs What We're Looking For Confident, professional, and persuasive communicator Goal-oriented and self-motivated Strong organizational and follow-up skills Detail-oriented with excellent information retention Reliable, adaptable, and eager to learn Work Setup Full-Time
- 100% Onsite
- JDN IT Center Building 3 & 4, Mandaue City, Cebu
- Graveyard Shift
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