Call Center Agent - Customer Care
Full-time
NeksJob Philippines
Call Center Agent – Customer Care
Experienced Call Center Agent dedicated to providing excellent customer assistance and resolving concerns in a timely and professional manner. Builds positive customer relationships while ensuring quality service.
Key Responsibilities:
- Assist customers with questions and concerns.
- Handle complaints professionally.
- Provide appropriate solutions and recommendations.
- Follow up on unresolved customer concerns.
- Maintain accurate customer records.
- Achieve customer satisfaction and performance goals.
Required Qualifications & Skills:
- At least 1 year of call center experience.
- Strong customer service and communication skills.
- Good problem-solving abilities.
- Active listening skills.
- Professional, patient, and reliable.
Vacancy posted a month ago
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