Customer Service Representative
Full-time
Lexie
- Provide excellent customer support via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain a positive and professional demeanor at all times.
- Document interactions and follow up as necessary.
- Collaborate with other departments to enhance customer satisfaction.
- Participate in training and development programs.
- Educational Qualifications: High School Diploma or equivalent required.
- Experience Level: Entry-level position; no prior experience necessary.
- Skills and Competencies: Proficient English language skills, customer service orientation, basic technical skills, strong interpersonal abilities, and a solid work ethic.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, maintain records, and provide support via phone or email.
- Working Conditions: Office environment, potential for remote work, typical hours may vary.
- Qualities and Traits: Positive attitude, adaptability, patience, and eagerness to learn.
Vacancy posted 5 days ago
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