Call Center Representative
Full-time
Metacom Careers
Description - Handle inbound and outbound customer calls professionally and efficiently.
- Provide accurate information regarding products and services offered.
- Assist customers with inquiries and resolve issues in a timely manner.
- Document all customer interactions and maintain accurate records.
- Collaborate with team members to enhance customer service experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Fresh Graduate/Student or 0–2 years of experience in customer service.
- Skills and Competencies: Strong English language proficiency; exceptional customer service skills; scheduling experience.
- Skills and Competencies: Excellent problem-solving abilities and interpersonal skills.
- Qualities and Traits: Team player with a positive attitude and ability to work under pressure.
- Skills and Competencies: Familiarity with call center operations and proficiency in Salesforce is a plus.
Vacancy posted 5 days ago
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