Social Media and Brand Engagement Specialist

Build your career with SMA Support Services!

We are a dynamic  Business Process Outsourcing (BPO) company connecting talent with top-tier  U.S. clients in construction and roofing.

We invest in your success: Every new team member receives  comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.

Ready to grow your career in a supportive, international environment?  Join us—apply today!

 

Qualifications

Proven experience with managing  different Social Media and creating contents (portfolio required).

Proficiency in:

• Proven experience in social media management
• Proficiency in social media platforms, scheduling tools, and analytics
• Video Editing Software: Adobe Premiere Pro, Final Cut Pro (Any Video Editing Tool).
• Design Tools: Adobe Photoshop, Illustrator, InDesign, Canva (Any Design/Editing tool).
• In-depth knowledge of typography, layout, color theory, and visual hierarchy.
• Ability to work independently, meet tight deadlines, and produce high-quality visual content.
• Excellent attention to detail and a passion for both visual design and polished production.
• Has an existing home office setup with a conducive work environment
• Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, noise-canceling headset, and dual monitor
• A stable internet connection with at least 25 Mbps upload and download
• Back-up power and internet is required

 

Primary Task

 

• Manage social media for the company and the owner's individual page (IG,FB, Linkedin, etc) 
• The core posting and engagement work — content calendar, scheduling, and responding to DMs and comments across Company's IG/FB/LinkedIn, owner's personal LinkedIns, and the joint IG page. 
• Before-and-after content production - getting raw photos and short clips from every job, then editing them into reels, carousels, and LinkedIn posts. 
• Personal brand content for the owners on LinkedIn — ghost-writing thought leadership posts, customer story posts, behind-the-scenes of running the business, employee spotlights. 
• Review and reputation management — chasing Google reviews after every completed job, responding to all reviews, managing Yelp/Next Door pages and review 
• Light reporting — a simple weekly recap of what posted, what performed, what's coming next 

 

Offer

 

• Long-term/full-time position

• Competitive pay is at 31,391.08 gross + 13th Month pay
• 5,000 Client Deployment Allowance

• Pay begins on day 1 of training

• Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
  • HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at  ₱100,000 Maximum Benefit Limit
  • Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
  • Pag-IBIG MP2 Savings Program:  Where the company will contribute monthly to your MP2 account! 
  • Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
• Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.

• Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
  • Perfect Attendance
  • KPI Superstars
  • Shoutout Incentive
  • Referral Incentive
  • QA Rockstar
  • C3 Champions
  • Client Obs Incentive
• Quarterly In-person Team-Buildings
• Annual Company Outing - A yearly team adventure to unwind and celebrate together
• Annual Year-End Party -  A fun-filled party capped with exciting grand raffle giveaways!
• Annual Performance Review - Performance-based reviews with opportunities for pay raises.
• Annual Sports Fest -  Show your team spirit and compete in fun games and tournaments!
• 13th-month pay -  Guaranteed additional month’s salary every year.
• Government-mandated benefits:
  • SSS
  • PhilHealth
  • PAG-IBIG
• Career Advancement Opportunities