Benefits Administration Operations Associate
Full-time
WHR Global Consulting
POSITION TITLE: Benefits Administration Operations Associate
WORK LOCATION: Alabang, Muntinlupa
WORK SETUP: Night Shift
SALARY: PHP 29k to PHP 30k
DUTIES & RESPONSIBILITIES
• Supporting Initial Case Intake and Vetting for all nationally supported BenAdmin Technology platforms through Online Access, Product Validation and Integration Notification.
• Sorting discrepancies reports.
• Facilitate enrollment and follow up of identified eligibility issues as needed. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact and follow up with the carrier to obtain status updates.
• Maintain and adjust documentation per workflows, procedures, and protocols in Excel, OneNote and Word.
• Reviewing data for deficiencies or errors, reporting any incompatibilities.
• Connect incoming cases from both internal and external stakeholders with relevant records in CRM (D365) database.
• Identify and execute verification tasks within the relevant BenAdmin technology platform.
• Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA).
JOB REQUIREMENTS
• Graduate with an associate degree in a related business field.
• At least 1 year of work experience in relevant or related role/capacity.
• Knowledge and experience of health and ancillary insurance products and benefit plan designs.
• Knowledge and experience with HCM Solutions is preferred.
• A solid working knowledge and experience of D365 is required for this role
Minimum Qualfication:
- At least 1+ year experience in handling health & ancillary insurance benefits
- Exposure in Dynamics 365 is required
- Advanced Excel skill
- Excellent communication skills
- Okay to work onsite on a graveyard schedule
Benefits:
- Day 1 HMO with 1 free dependen
- Day 1 Life Insurance
- 10% ND
- 15 leave credits after 1 year
Work Arrangement:
- 48 hrous a week (Monday to Friday, night shift)
- Onsite
Vacancy posted 25 days ago
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