Experienced Call Center Agent - Up to ₱30K | Start ASAP
NeksJob Philippines
A Customer Service Representative (CSR) in a call center handles incoming and outgoing customer communications, resolves complaints, processes transactions, and provides product information via phone, email, or chat. Success requires active listening, basic computer literacy, and clear verbal communication.
Key Responsibilities:
Answer customer calls and assist with questions about products, orders, and accounts.
Provide clear explanations of company services, policies, and available options.
Investigate customer concerns and troubleshoot issues professionally.
Resolve customer problems efficiently and strive for first-call resolution.
Update customer and account information accurately.
Qualifications
At least 6 months call center experience
SH/SHS Grad
Willing to work on site
Basic computer literacy
Good communication skills
Why Join Us
Paid Training
Competitive Salary
Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment
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