Desktop Technician Sr L3 (Advanced Hardware, Software and Network Support)
Insight Enterprises, Inc.
Requisition Number: 104550
Sr Services Technician
Location: The role will be a hybrid position located in Pasig, Philippines.
Insight at a Glance
- 14,000+ engaged teammates globally
- $8.2 billion in revenue in 2025
- Certified as a Great Place to work in 9 Countries in 2025
- Fortune 500 Company (No. 447) in 2025
- Received 25+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2024 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.
About the role
The Senior technician role will be responsible for monitoring, administration, and break/fix support of client’s managed appliance. You will be responsible for maintaining the patch compliance of clients’ servers to ensure systems are protected against published vulnerabilities, mitigating operating system risks and enabling maximum systems’ availability for clients’ business operations.
As a Services Technician you will:
- Advanced experience supporting Windows 10/11 in enterprise environments
- Strong handson experience with Microsoft 365, including Exchange Online and Microsoft Entra
- Proven hardware troubleshooting and break/fix experience for laptops, desktops, and peripherals
- Advanced proficiency with Microsoft Office applications, particularly Outlook and Teams
- Solid working knowledge of ServiceNow ITSM or comparable enterprise ITSM tools
- Strong understanding of ITILaligned service desk operations
What we’re looking for
- 5+ years of experience in IT Service Desk or EndUser Support roles
- Demonstrated experience at L2 / L2.5 level, with L3leaning responsibilities
- Experience in managed services or large enterprise environments strongly preferred
What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .
About Insight
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.
- ...Number: 104550 Sr Services Technician Location:... ...Received 25+ industry and partner awards in... ..., and break/fix support of client’s... ...Technician you will: Advanced experience... ...Entra Proven hardware troubleshooting and... ...experience for laptops, desktops, and peripherals...
- .... You’ve tanked Azure outages and DPS’d your way through AD forests... ...with. This isn’t just another support role. It’s a chance to: ~Work across desktop, servers, firewalls, cloud infra,... ...desktops, servers, firewalls, and networks like a boss Supporting cloud...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you... ...enjoy merienda like a normal human and maybe even experience sunlight again. Revolutionary... ...environments Supporting servers, desktops, and applications across Microsoft...
- ...just getting started, and someone somewhere has... ...informed, aligned, supported, and rewarded. We also... ...Microsoft 365, Intune, and networking. Learn from... ...support for Mac devices, desktops, laptops, mobile... ...supporting end users across hardware, software, and workplace...
- ...Requisition Number: 105221 Software Engineer Sr. Solutions Engineer (Manila Delivery... ...configuring Microsoft 365 workloads, and supporting phased Copilot rollout across a portfolio... ...effective Copilot adoption. ~ Provide advanced troubleshooting support for Microsoft...
- ...Doing Manage complex technical support cases from initial... ...environment to validate problems and determine appropriate solutions... ...application support for enterprise software or business-critical systems.... ...Background working in a Level 3 (L3) technical support or...
- ...Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City...
J-K Network Services
Pasig21 days ago 19000 - 24000 Php
...Summary We are looking for skilled Aircon Technicians to join our team. The role involves installation, maintenance, and repair of airconditioning systems, ensuring efficiency... ...and development opportunities ~Safe and supportive work environment ~Opportunities for career...- ...Perform installation and configuration of applications... ...devices including desktops, laptops, printers,... ...equipment including hardware inspection, software updates, and internal... ...and data racks. Support branch device deployment... ..., software, and network connectivity issues including...
- ...powerful insights that drive client decisions and deliver extraordinary results. Our... ...skills needed Basic knowledge of computer networking (routers, modems, WiFi bands etc)... ...distance is clear This roles require supporting US Geography and working schedule will be...
- ...Duties and Responsibilities · Implement and support enterprise LAN, WAN, WLAN, VPN, firewall, network access control, cloud connectivity, and SD... ...openings, site relocations, hardware refreshes, network... ..., cabling vendors, field technicians, and other third parties....
- ...make a difference in the lives of Filipinos and fuel their better future. Here's your... ...our Manager (Independent Retail Sales and Network Expansion - South Luzon)! What is this... ...of conversion packages and contracts to support a mutually beneficial/win-win situation for...
- ...The Service Desk / Desktop Support Analyst provides 24×7 IT support for both onsite and remote users, acting as the first point of contact for incidents and service... ...Perform: Device imaging and deployment Hardware troubleshooting (RAM, SSD, display, battery) Peripheral...
- ...make a difference in the lives of Filipinos and fuel their better future. Here's your... ...as our nextIndependent Retail Sales and Network Expansion Officer! What is this role... ...customers Ensure smooth transaction with the support groups/departments involve in the order...
- ...a. Experience with software design and development in a test-driven environment b. Ensuring responsiveness to front-end requests c.... ...diagnostic tests, repairing defects, and providing technical support h. Documenting back-end processes, including database schemas...
- ...Administering reliable and responsive service desk support to the Byrnecut Group users and contractors by... ...assistance in the operation of installed software · PC hardware support including builds, troubleshooting and repairs · Desktop support · Software and licensing...
- ...make a difference in the lives of Filipinos and fuel their better future. Here's your... ...as our next Independent Retail Sales and Network Expansion Senior Officer - North Luzon!... ...of conversion packages and contracts to support a mutually beneficial/win-win situation for...
- ...make a difference in the lives of Filipinos and fuel their better future. Here's your... ...Senior Officer (Independent Retail Sales and Network Expansion) - North & Central Luzon !... ...of conversion packages and contracts to support a mutually beneficial/win-win situation for...
- ...Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and... ...for a dedicated and mission-oriented Network & System Engineer on our systems... ...Windows servers Install, configure and support network equipment, including routers, switches...
- ...colleagues across 90 countries. We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene... .... Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality...
- ...Requisition Number: 103374 Network Engineer Location: The role... ...~ Received 35+ industry and partner awards in the past year... ...and controllers. Perform advanced, complex network analysis, identify... ...level technology and support experience for route/switch, security...
- ...landscape. We are looking for an IT Support Associate who has experience... ...strong aptitude for troubleshooting hardware and software issues (desktop and cloud applications). This is a heavy... ...issues related to software, hardware, network, and peripherals. ● User and...
- ...Studios is a premier provider of multimedia content localization and audio production services. We have a new role opened within our... ...professional subtitling alpha geek, technically versed with subtitling software. A passionate film and series buff with a wealth of pop...
- ...We are seeking a Technical Support Engineer with strong hands-on... ...management, system configurations, and cross-platform support. The... ...maintain, and troubleshoot hardware and software across MacOS and Windows... ...and monitoring. Support network administration activities such...
- ...The organization is one of Australia and New Zealand's leading business software companies, providing ERP, payroll,... ...The organization is evolving its support model. Routine queries are now handled... ...the team's retained Australian L3 technical team on an ongoing basis,...
- ...This role requires full onsite work and will be supporting live chat services for a video game client. All PH-based team members are required to report onsite based on company directives. We do not offer a permanent WFH setup. Since 1998, we've been on a mission...
- ...make a difference in the lives of Filipinos and fuel their better future. Here's your... ...Senior Officer (Learning Coordinator and Support)! What is this role about? This position... ...in training and development Advanced proficiency in G-Sheets and/ or Excel is...
- ...managing service partner relationships and driving operational excellence? As a Service Network Coordinator , you will... ...customers. Join ClearSource and help support clean energy solutions through... ...growth opportunities – Learn, advance, and develop your career. ~...
- ...The Support & Deployment Engineer will undergo intensive on-the-job training and mentoring to prepare him for the following responsibilities... ...maintain, and support Azeus software and services, both On Cloud... ...Setup and maintain project hardware and software base on...
- ...teams , solving problems , and keeping operations running efficiently ? As a Service Network Dispatcher , you'll schedule... ...ClearSource and play a key role in supporting the growth of clean energy... ...growth opportunities – Learn, advance, and develop your career....
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Technician Sr L3 (Advanced Hardware, Software and Network Support). Be the first to apply!
