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Call Center Representative( NO EXPERIENCE REQUIRED)

Full-time

Synlink Recruitment Outsourcing Co. Inc.

Key Responsibilities

  • Answer incoming customer calls promptly and professionally
  • Handle customer inquiries, complaints, and requests
  • Provide accurate information about products and services
  • Resolve customer issues efficiently and escalate complex concerns when necessary
  • Maintain detailed records of customer interactions
  • Meet performance targets such as call handling time and customer satisfaction
  • Follow company policies and procedures during all customer interactions
  • Conduct outbound calls for follow-ups, surveys, or sales campaigns when required

Qualifications

  • High school diploma or equivalent; college degree is an advantage
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills
  • Basic computer knowledge and typing skills
  • Ability to work under pressure and multitask
  • Willingness to work flexible schedules, including night shifts and weekends if needed
  • Previous call center or customer service experience is preferred but not required



Vacancy posted a month ago
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