CSR - Travel & Healthcare Associate. Salary upto 25K-40K
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with travel and healthcare inquiries, providing accurate information and support.
- Manage bookings, cancellations, and changes to travel itineraries.
- Offer solutions to customer issues, ensuring a smooth and satisfactory experience.
- Maintain up-to-date knowledge of travel regulations and healthcare guidelines.
- Document customer interactions and feedback for continuous improvement.
Requirements
- Educational Qualifications: Diploma or equivalent experience in a relevant field.
- Experience Level: 3-5 years of experience in customer service or related industry.
- Skills and Competencies: Strong communication and problem-solving skills.
- Responsibilities and Duties: Ability to work under pressure and handle multiple tasks effectively.
- Qualities and Traits: Empathetic and customer-focused attitude.
- Working Conditions: Flexible working hours may be required, including weekends and holidays.
Vacancy posted more than 2 months ago
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