Financial Account CSR - Voice/Non-Voice
Full-time
BPO Telesys Solutions Hub
Key Responsibilities
- Handle inbound customer inquiries related to financial products and services.
- Assist customers with account information, billing concerns, payments, and transaction inquiries.
- Provide accurate information about financial products, services, and company policies.
- Process customer requests, account updates, and service inquiries efficiently.
- Resolve customer concerns while maintaining high standards of customer service.
- Document customer interactions accurately using company systems.
- Escalate complex financial concerns to the appropriate department when necessary.
- Meet quality assurance, productivity, and customer satisfaction targets.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Financial Account CSR - Voice/Non-Voice in Makati vacancy
- ...Interview | 1-Day Hiring Process | Same-Day Job Offer Job Description We are hiring Customer Service Representatives for a Non-Voice Account to handle customer inquiries, complaints, and support via chat or email. This role is perfect for candidates who prefer...
- ...Description Provide excellent customer service through various non-voice channels. Assist customers with inquiries and provide timely solutions. Manage schedules and appointments efficiently. Coordinate with team members to ensure smooth operations. Utilize...
- ...Urgent Hiring: CSR Non- Voice for Project base-3 months Qualification: Vocational courses are welcome. Undergraduate from any courses are also welcome. Fresh graduate With our without experience needed. Shifting schedule. Available for ASAP to join...
- ...knowledgeable manner Why pick us? Competitive Salary Offer Paid training from day one A leadership team that hears your voice; we know that when we work together we can accomplish so much more Fun team environment where we work hard to build trust every...
- ...: Must have completed at least 2 years in college, an associate degree, or a vocational course Minimum of 2 years of Customer Service (CSR) work experience in the BPO industry (voice or non-voice) Work onsite (Makati City), predominantly day shift schedule...
- ...Description Provide outstanding customer service support through non-voice channels. Assist customers with inquiries, resolving issues effectively and efficiently. Maintain accurate records of customer interactions in the system. Collaborate with team members...
- ...Description Provide technical support for customers via non-voice and voice channels. Assist in troubleshooting technical issues with products or services. Document customer interactions and technical problem resolutions in the system. Work collaboratively...
- ...are looking for a detail-oriented and customer-focused Email and Chat Support Representative to handle customer inquiries through non-voice channels. In this role, you will provide timely, accurate, and professional assistance via email and live chat, ensuring a positive...
- ...who is ready to contribute to our mission, just like you! Account specific roles and responsibilities: Provides customer support... ..., etc. Requirements At least 1 year BPO experience Financial account experience is a PLUS Ability to multitask (taking in...
- Description Assist customers with inquiries related to products and services. Provide exceptional virtual customer support across various platforms. Resolve customer issues efficiently and professionally. Document customer interactions and maintain accurate...
- ...Competitive Salary – Up to 28K Exciting 30K Sign-On Bonus Flexible shifts – Day, Night, and Graveyard Options for Voice and Non-Voice Accounts Opportunities in Local and International Accounts URGENT HIRING! Apply today and get hired immediately!...
- Handles billing and payment inquiries. Resolves account issues and discrepancies. Processes transactions accurately. Ensures data confidentiality and compliance.
20000 Php
...Customer Service Representative (Seasonal Retail Account | Non Voice) Work Location: Makati (WFH) Salary: ₱20,000 per month We are looking for enthusiastic Customer Service Representatives to join our Seasonal Retail Account team! This is a great opportunity...- Respond to customer inquiries and requests via telephone, email and chat in a timely manner · Document all inquiries, requests, resolutions, and follow-up tasks.
- ...Bilingual Technical Sales Representative | Non-Voice (ONSITE) Open Door Professionals is looking for a Spanish-speaking professional to support and communicate with our Spanish-speaking clients through non-voice channels . What You'll Do Assist clients in...
- Initiate contact with new and existing clients to introduce and promote services Close deals by negotiating terms that help clients save time in organizing their events Gain a thorough understanding of services available across Europe and Dubai Strengthen client...
- • Handle customer inquiries related to banking and financial products and services. • Assist clients with account concerns, transactions, and basic issue resolution. • Provide accurate information while ensuring excellent customer service and data confidentiality.
- ...Provide exceptional customer service through voice and non-voice channels. Assist customers in resolving inquiries related to healthcare, telecommunications, and travel. Document customer interactions in CRM software accurately. Collaborate with team members to...
- ...| 1-Day Hiring Process | Same-Day Job Offer ~ We’re looking for dedicated and customer-focused individuals to join our team as a CSR Captioning Agent . In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns...
- ...Description Provide excellent customer service through voice and non-voice communication channels. Assist customers with inquiries, issues, and product information in a timely manner. Document customer interactions and maintain accurate records of communications...
- ...Description Provide exceptional customer service to clients through voice and non-voice channels. Assist customers in resolving inquiries and issues promptly and efficiently. Document interactions and maintain accurate customer records in the system. Work collaboratively...
- Description Manage incoming and outgoing calls while providing excellent customer service. Answer customer inquiries and resolve issues promptly. Document call information and maintain accurate records. Assist in training new call center staff as needed. ...
- ...Like: Handle customer concerns through voice and/or non-voice channels. Resolve concerns with... ...Process orders, returns, and account updates with accuracy. Work with a supportive... ...Manila Career shifters and experienced CSR agents are welcome. What You Get:...
- Key responsibilities: Consolidate and enter contact data from multiple sources into our CRM and shared contact lists. Research and validate contact details (company, title, department, phone, email, location) using LinkedIn, ZoomInfo and other reputable sources. ...
- ...Job Title: Non-Voice Sales Representative (Chat & Messaging) Job Description: We are looking for a Non-Voice Sales Representative who will handle client communication via chat, email, and messaging platforms . The role focuses on responding to customer inquiries...
- DUTIES AND RESPONSIBILITIES: - Responds to various member queries captured from the digital and social media platforms of Philcare (Member Gateway, Facebook, Twitter, Email, Livechat, and Heyphil) - Handles Outpatient Approvals to support the spill over of calls from ...
- ...Dayshift | Monday - Friday The Auditors/Accountants are responsible for performing... ...related functions, ensuring the accuracy of financial records, compliance with applicable accounting... ...and experiences. CPA and Non-CPA individuals are encouraged to apply!...
- ...outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you... ...who is ready to contribute to our mission, just like you! Account specific roles and responsibilities: Manage the end-to-end...
- ...Team after successfully logging a candidate. What roles are we currently hiring? Accounts Payable Specialist Medical Billing Specialist Email and Voice CSR Appointment Setter CSR Healthcare CSR (Authorizations) ... and more! Visit our...
- ...Turn financial detail into clear business insight. We’re looking for a commercially minded accounting professional who enjoys month-end reporting, variance analysis, reconciliations, and stakeholder support. If you bring strong Excel capability, sharp attention to detail...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Financial Account CSR - Voice/Non-Voice. Be the first to apply!
