Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service through various channels, including phone, email, and chat.
- Assist customers with inquiries related to products and services, ensuring satisfaction and resolution.
- Handle customer complaints and provide effective solutions promptly.
- Maintain accurate customer records and update account information as necessary.
- Collaborate with team members to enhance service delivery and efficiency.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience preferred, but no experience required.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent customer service and interpersonal skills.
- Qualities and Traits: Strong problem-solving ability and organizational skills.
- Qualities and Traits: Strong work ethic and people skills.
- Skills and Competencies: Familiarity with call center operations is a plus.
Vacancy posted 16 hours ago
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