Call Center Agent - One-day Hiring Process
Full-time
Caldwell Com - Cebu
Call Center Agent - Retail Account Cebu City | Onsite Caldwell Communications Job Description: We are hiring Call Center Agents to assist shoppers with inquiries, purchases, returns, and general account concerns while providing excellent customer service. Responsibilities: Handle customer inquiries via phone, email, or chat Provide product and pricing information Assist customers with orders, returns, and exchanges Maintain accurate records of transactions Escalate complex concerns to supervisors when necessary Meet quality, productivity, and customer satisfaction standards Schedule & Training: Shifts may include nights, weekends, and holidays Paid training on retail systems and processes Requirements: Must have 6months to 1 year of call center experience At least a High School or Senior High School graduate Strong English communication skills Customer-focused and detail-oriented Basic computer and multitasking skills Willing to work onsite in Cebu City
Vacancy posted more than 2 months ago
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