Software Platform Partner II CDE: Forma/Project Wise
Full-time
Arcadis
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. Role description: The Software Platform Partner II will provide tactical advisory to ensure the business gets the best value from Common Data Environment platforms, applications and services, with a primary focus on Autodesk Forma and Bentley ProjectWise. Role accountabilities:
- Provide technical and functional guidance for Autodesk Forma, Bentley ProjectWise and associated CDE workflows.
- Provide consultancy support and share CDE and information management best practices across business and project teams.
- Represent Arcadis Technology colleagues in meetings with Autodesk, Bentley and other relevant vendor teams.
- Collaborate with operational teams to support platform adoption, project pursuits, mobilisation and project delivery.
- Engage with project managers, information managers, BIM and digital engineering specialists to understand requirements and recommend appropriate CDE solutions.
- Help administer, maintain and optimise project information within CDEs, including metadata, permissions, workflows, integrations, automation and approved AI capabilities.
- Support platform upgrades, enhancements, testing, license management, usage forecasting and service performance monitoring.
- Promote consistent, secure and ISO 19650-aligned information management practices across project environments.
- Ensure platform knowledge management through the creation, review and support of Knowledge Base Articles and user guidance.
- Support resolution of escalations, user feedback, vendor issues and Level 3 platform support queries.
- Business partner with designated services and contribute to knowledge and best-practice sharing across the tower.
- Collaborate with Arcadis enabling functions to ensure continuous compliance with Arcadis policies, security, privacy and data governance requirements.
- Good technical knowledge of CDE platforms, applications, integrations and digital project delivery workflows.
- Strong practical knowledge of Autodesk Forma, Bentley ProjectWise or comparable enterprise CDE platforms.
- Understanding of information management principles, ISO 19650-aligned processes, document control, metadata, permissions and approval workflows.
- Experience configuring, administering, supporting or governing CDE environments within engineering, design, construction or infrastructure delivery.
- Demonstrated ability to independently solve technical and operational problems using logical, structured and methodical approaches.
- Strong analytical and problem-solving skills, with the ability to identify root causes and implement sustainable improvements.
- Experience collaborating with business stakeholders, project teams, technical specialists and external vendors.
- Good interpersonal and communication skills, with the ability to work independently and within global, cross-functional teams.
- Ability to manage multiple priorities and deliver high-quality outcomes within agreed service levels and project timelines.
- Project management skills, with the ability to coordinate small to medium-sized platform initiatives from inception to operational support.
- Degree-level education in Information Management, BIM, Digital Engineering, Engineering, Construction Management, Information Technology or a related discipline, or equivalent practical experience.
- Typically five or more years of relevant industry experience in CDEs, information management, digital engineering, BIM, engineering technology or project delivery.
- Experience with APIs, automation, data analytics or low-code tools to extend CDE capabilities is desirable.
- Relevant certifications in ISO 19650, information management, project management, IT service management, Autodesk or Bentley platforms are desirable
Vacancy posted 12 hours ago
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