Product Manager
Full-time
J-K Network Services
Company Profile: One of the Biggest Contact Centers that partnered with one of the famous Cybersecurity firms that has provided services for more than 20 years.
Position: Korean Client Relations Specialist
Industry: Biggest Contact Center
Location: BGC, Taguig City
Schedule: Day shift Schedule
Salary: Php 120,000
Set-up: Work from home
Benefits:
- Government Mandated Benefits
- HMO
- Sick leave and Vacation Leave
- 13th Month Pay
- Other Exciting Allowances
- Can provide a working visa
- Provide Laptop and equipment
RESPONSIBILITIES OF JOB APPLICATION:
- Korean Client Relations Specialists will serve as the primary point of contact for channel partners, providing support in addressing their inquiries and resolving issues promptly.
- Conduct regular audits to identify competency gaps and propose improvements.
- Monitor channel partner performance and provide feedback to drive continuous improvement.
- Collaborate with internal teams to ensure partners have the resources they need.
- Collaborate with internal teams to identify training programs to enhance partner capabilities.
- Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
- Maintain detailed records of partner interactions and support activities.
- Assist in the creation and maintenance of partner enablement materials.
HIRING PROCESS:
- Initial Interview
- 2nd Level Interview
- Final Interview
- Job Offer
- Open to Korean Nationals based in Philippines
- Open to Undergraduates and Bachelor's Degree in Business, Marketing, or a related field
- Having 2 to 3 years in a support or customer service role (B2B environment)
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent problem-solving skills and attention to detail.
- Knowledge of industry trends in cybersecurity
Vacancy posted 21 days ago
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