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Customer Service Representative

Full-time

Miranda HR

Description
  • Provide exceptional customer service through various channels including phone, email, and chat.
  • Resolve customer inquiries and complaints in a timely and professional manner.
  • Maintain a thorough understanding of company products and services to effectively assist customers.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance customer satisfaction and streamline processes.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Patient, empathetic, and a team player
  • Working Conditions: Ability to work flexible hours, including evenings and weekends
Vacancy posted 1 day ago
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