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Customer Service Representative

Full-time

Lexie

Description
  • Respond to customer inquiries via phone, email, or chat in a timely manner.
  • Provide accurate information regarding products and services offered.
  • Assist in resolving customer complaints and issues efficiently.
  • Maintain an up-to-date knowledge of company products and services.
  • Document customer interactions and feedback for future reference.

Requirements

  • Educational Qualifications: High School diploma or equivalent preferred.
  • Experience Level: Entry-level, no prior experience required.
  • Skills and Competencies: Strong customer service and people skills.
  • Skills and Competencies: Proficient in English, both written and verbal.
  • Qualities and Traits: Patience, empathy, and strong problem-solving abilities.
  • Working Conditions: Office environment with occasional remote work flexibility.
Vacancy posted 2 days ago
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