Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service to clients via phone, email, and chat.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Document and manage customer interactions accurately using the customer relationship management (CRM) system.
- Collaborate with team members to improve service processes and achieve team goals.
- Maintain up-to-date knowledge of products and services to better assist customers.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: No prior experience required; entry-level candidates are welcome.
- Skills and Competencies: Strong customer service skills.
- Skills and Competencies: Proficiency in the English language.
- Skills and Competencies: Familiarity with call center operations is a plus.
- Qualities and Traits: Excellent communication and problem-solving skills.
- Qualities and Traits: Ability to work well in a team environment.
Vacancy posted 1 day ago
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