Customer Service Representative
Full-time
ContantiKnow PH
NOW HIRING | NON-VOICE & WORK-FROM-HOME ACCOUNTS
Looking for a BPO job? We might have the right opportunity for you.
ONE-DAY ONSITE HIRING PROCESS
Apply onsite, complete your interview, and qualified applicants may receive a job offer on the same day.
JOB RESPONSIBILITIES
- Handle customer inquiries through chat, email, or other designated communication channels, depending on the assigned account.
- Provide accurate information about products, services, and account-related concerns.
- Resolve customer issues by identifying their needs and providing appropriate solutions.
- Maintain professional communication and deliver a positive customer experience.
- Document customer interactions and update records accurately.
- Meet account performance standards, including quality, productivity, and customer satisfaction.
- Follow company policies, account procedures, and data privacy guidelines.
JOB REQUIREMENTS
- High School Graduate (Old Curriculum) or Senior High School Graduate, depending on account requirements.
- Good English communication skills, both verbal and written.
- Work-from-Home Account: Must have at least 6 months of BPO or call center experience .
- Non-Voice Account: Applicants with or without BPO experience may apply, depending on account requirements.
- Fresh graduates, first-time job seekers, and career shifters are welcome to apply for eligible Non-Voice positions.
- Must have a reliable internet connection and a suitable home workspace for Work-from-Home positions.
- Must have good typing skills and written communication abilities for Non-Voice accounts.
- Willing to work on shifting schedules, including night shifts, weekends, and holidays, when required.
- Able to work in a fast-paced, customer-oriented environment.
- Willing to undergo the company's recruitment process and training.
WHO CAN APPLY?
We welcome fresh graduates, first-time job seekers, career shifters, and experienced BPO professionals looking for their next career opportunity, depending on the account's qualifications.
WHAT WE OFFER
- Competitive salary packages
- Performance incentives and bonuses
- Paid training
- Night differential and holiday pay, where applicable
- Career growth opportunities
- Work-from-Home arrangements for eligible accounts
A QUICK SALARY NOTE
The advertised package may include potential bonuses and incentives. Actual compensation depends on your qualifications, experience, assigned account, and performance.
READY TO START YOUR BPO CAREER?
Apply now and take the next step toward your career.
Non-Voice positions focus on written customer support and do not require phone calls. Work-from-Home opportunities are subject to account availability, technical requirements, and employer approval. All applications are subject to screening and final employer approval.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Angeles City vacancy
- ...We are looking for a customer-focused professional with strong communication skills and the technical aptitude to troubleshoot and resolve... ...and support customer retention. Navigate multiple customer service platforms, CRM systems, and internal databases to access,...
- ...Description Assist customers with inquiries and issues via phone, email, or chat. Provide timely and accurate information regarding products and services. Handle customer complaints and resolve issues effectively. Maintain records of customer interactions and...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues. Assist customers with product selections and order processing. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...Assist customers, resolve inquiries, and provide excellent service. Serve as the primary point of contact for customers, addressing inquiries and resolving issues. Provide accurate information about products and services. Document customer interactions and feedback...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues effectively. Assist customers with product selections, offering recommendations tailored to their needs. Maintain accurate records of customer interactions and transactions...
- ...Provide exceptional customer support via phone, email, and chat. Resolve inquiries and issues promptly and accurately. Maintain... ...customer interactions. Collaborate with team members to enhance service quality. Assist in training new staff and sharing best...
- ...Description Provide exceptional customer support through various channels, including... ...understanding of the company's products and services to offer accurate information.... ...Requirements Job Title: Customer Service Representative Job Function: Customer Service...
- ...Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information about products and services to assist customers. Handle customer complaints and resolve issues professionally. Maintain customer records and document interactions...
- ...Reon International Industries Co., Ltd. is looking for motivated, goal-driven, and customer-focused individuals to join our team as Sales Customer Service Representatives. This role combines customer support with active sales responsibilities, focusing on customer acquisition...
- ...Freeport Zone. We are committed to delivering outstanding service to our clients through professionalism, energy, and... ...dedication. As we continue to grow, we are looking for a Customer Service Representative to join our dynamic team. Job Responsibilities:...
- ...calls and reply messages from client's concern thru messenger, Viber and text messagess Preparation of daily itineraries on both service and consumable deliveries Service/deliveries monitoring Prepare daily branch reports Accept all incoming approved sales...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer issues efficiently while maintaining a positive attitude. Assist customers with inquiries regarding products and services. Document customer interactions...
- ...Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries regarding products and services. Resolve customer complaints and issues in a timely manner. Collaborate with team members to improve customer experience and process...
- ...Description Assist customers with inquiries, providing solutions and guidance as needed. Manage and resolve customer complaints in... ...interactions and maintain accurate records. Provide product and service information to customers. Work collaboratively with team...
- ...We are seeking detail-oriented individuals for our Customer Service team. If you prefer written communication and are looking for an Easy Account with a streamlined workflow, this is the position for you. Why You Should Apply Primarily Non-Voice: 90% of tasks involve...
- ...Description Provide exceptional customer service through various communication channels Assist customers with inquiries, complaints, and product information Manage customer accounts and maintain accurate records Resolve customer issues in a timely and effective...
- ...Description Provide exceptional customer service through various communication channels. Assist customers with inquiries, issues, and product information effectively. Maintain accurate records of customer interactions and transactions. Collaborate with team...
- ...Description Provide exceptional customer service through various communication channels. Assist customers in resolving inquiries and complaints efficiently. Maintain detailed records of customer interactions and transactions. Collaborate with team members...
- ...Description Assist customers with inquiries via online chat, email, and social media. Resolve product or service issues by clarifying the customer's complaint. Provide information about products and services to enhance the customer experience. Document customer...
- ...Description Provide exceptional customer service to clients, addressing inquiries and resolving issues. Assist the sales team by preparing product demonstrations and presentations. Collaborate with the marketing team to develop engaging promotional materials....
- ...We are looking for Customer Service Representatives to join fast-growing accounts within Luzon. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries, complaints, and product information. Resolve issues promptly and effectively to ensure customer satisfaction. Maintain accurate records of customer...
- ...HIRING: Customer Service Representatives Are you a people person with strong communication skills and a passion for helping customers? We're looking for motivated individuals to join our team as Customer Service Representatives . No experience? No problem — we provide...
- ...We are currently hiring for a full-time, office-based Customer Service Representative to support various international markets. The Role involves direct communication with clients via email, inbound and outbound phone calls, and live chat, as well as CRM case handling...
- ...Description: We are currently hiring Customer Service Representatives to handle customer support for Telecom, Delivery, Healthcare, and Hotel Reservation accounts. The CSR will be responsible for assisting customers via phone, chat, or email by addressing inquiries...
- ...Description Provide exceptional customer service through various channels including phone, email, and chat. Assist customers with product inquiries, complaints, and returns in a timely manner. Maintain accurate records of customer interactions and transactions...
- ...Description Provide exceptional customer service to clients via phone, email, and chat channels. Assist customers in resolving issues and inquiries related to products and services. Document customer interactions and feedback accurately in the CRM system....
- ...Description Handle customer inquiries and provide accurate information regarding products and services. Resolve customer complaints effectively and efficiently. Assist in maintaining customer records and updating information as required. Collaborate with team...
- ...Description Assist customers with inquiries and provide high-quality support via phone, email, and chat. Resolve product or service issues by clarifying the customer's complaint and determining the cause. Maintain a positive, empathetic, and professional attitude...
- ...Hiring: Customer Service Representative (Voice Account) | 100% Virtual Recruitment Process We are looking for customer-focused individuals to join our growing Customer Service team. If you have strong communication skills and enjoy helping customers over the phone, this...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
