Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers by providing information and support regarding products and services.
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Resolve customer complaints and issues efficiently to ensure satisfaction.
- Maintain accurate customer records and documentation of interactions.
- Collaborate with other departments to facilitate improved customer experiences.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or a related field.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent customer service skills.
- Skills and Competencies: Experience working in a call center environment is a plus.
- Qualities and Traits: Strong communication and interpersonal skills.
- Qualities and Traits: Ability to remain calm under pressure and handle challenging situations.
Vacancy posted 3 days ago
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