Customer Service Representative
Full-time
Lexie
- Provide exceptional customer service and support to clients via phone, email, and chat.
- Assist customers in troubleshooting and resolving product issues in a timely manner.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with team members to improve customer service processes and enhance customer experiences.
- Stay updated on product knowledge and company policies to effectively assist customers.
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Fresh Graduate with/without experience in a customer service role.
- Skills and Competencies: Proficient in English language with strong interpersonal skills.
- Skills and Competencies: Demonstrates a strong work ethic and ability to learn technical skills quickly.
- Qualities and Traits: Excellent problem-solving abilities and a customer-oriented attitude.
Requirements
Vacancy posted 19 hours ago
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