Customer Service Representative
Full-time
stack sourcinggg
Hiring: Chat and Email Support | 90% Non-Voice Complete our 100% Virtual Recruitment Process today.
We are seeking detail-oriented individuals for our Customer Service team. If you prefer written communication and are looking for an Easy Account with a streamlined workflow, this is the position for you.
Why You Should Apply
- Primarily Non-Voice: 90% of tasks involve Chat and Email support.
- Virtual Process: From application to onboarding.
- Easy Account: Simplified workflows designed for efficiency and high success rates.
- Compensation: Competitive base salary, night shift differential, and performance incentives.
Primary Responsibilities
- Manage and resolve customer inquiries via digital messaging channels.
- Provide accurate product information and troubleshoot account issues.
- Document customer interactions clearly and concisely in the system.
- Maintain high satisfaction ratings through professional written correspondence.
Requirements
- Education: High School Graduate (Old Curriculum) or Senior High School Graduate.
- Communication: Strong written English skills with a focus on grammar and clarity.
- Technical: Basic computer proficiency and a typing speed of at least 30-35 WPM.
- Flexibility: Willingness to work in shifting schedules, including nights and weekends.
- Experience: Previous BPO experience is welcomed but not mandatory.
Vacancy posted a month ago
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