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Customer Service Representative

Full-time

TREG Outsourcing

Hiring: Chat and Email Support | 90% Non-Voice Complete our 100% Virtual Recruitment Process today.

We are seeking detail-oriented individuals for our Customer Service team. If you prefer written communication and are looking for an Easy Account with a streamlined workflow, this is the position for you.

Why You Should Apply

  • Primarily Non-Voice: 90% of tasks involve Chat and Email support.
  • Virtual Process: From application to onboarding.
  • Easy Account: Simplified workflows designed for efficiency and high success rates.
  • Compensation: Competitive base salary, night shift differential, and performance incentives.

Primary Responsibilities

  • Manage and resolve customer inquiries via digital messaging channels.
  • Provide accurate product information and troubleshoot account issues.
  • Document customer interactions clearly and concisely in the system.
  • Maintain high satisfaction ratings through professional written correspondence.

Requirements

  • Education: High School Graduate (Old Curriculum) or Senior High School Graduate.
  • Communication: Strong written English skills with a focus on grammar and clarity.
  • Technical: Basic computer proficiency and a typing speed of at least 30-35 WPM.
  • Flexibility: Willingness to work in shifting schedules, including nights and weekends.
  • Experience: Previous BPO experience is welcomed but not mandatory.
Vacancy posted 23 hours ago
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