Customer Service Representative
Full-time
JetSon Manpower Agency
- Assist customers with inquiries and provide prompt resolution to issues.
- Handle customer complaints with professionalism and empathy.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Provide feedback on customer service trends and suggestions for improvement.
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: Atleast 1 year of experience in customer service or related roles.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Customer-focused mindset and problem-solving abilities.
- Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
- Working Conditions: Onsite set up. Morning shift on rotating schedule.
Requirements
Vacancy posted 12 hours ago
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