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Customer Service Agent

Full-time

RSD Human Resource Management Consultancy

Description
  • Assist customers with inquiries and provide accurate information regarding products and services.
  • Handle customer complaints and resolve issues in a professional manner.
  • Maintain detailed records of customer interactions and transactions.
  • Work collaboratively with team members to improve overall customer satisfaction.
  • Provide feedback on the efficiency of the customer service process.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Strong communication skills
  • Skills and Competencies: Basic problem-solving abilities
  • Qualities and Traits: Friendly and patient demeanor
  • Qualities and Traits: Ability to work in a team environment
  • Working Conditions: Must be available to work flexible hours including weekends
Vacancy posted 21 days ago
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