Customer Service Associate - Salary upto 30K. Apply now.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide timely and effective support to customers via phone, email, and chat.
- Resolve customer complaints and inquiries with a focus on customer satisfaction.
- Maintain detailed records of customer interactions and follow up as necessary.
- Collaborate with team members to improve customer service processes.
- Identify product or service improvement opportunities based on customer feedback.
Requirements
- Educational Qualifications: Diploma or equivalent experience in a related field.
- Experience Level: 3-5 years in customer service or a related role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patience and empathy in dealing with customers.
- Responsibilities and Duties: Ability to handle multiple tasks efficiently in a fast-paced environment.
- Working Conditions: Must be available to work flexible hours, including evenings and weekends.
Vacancy posted 6 days ago
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