Customer Service Associate in Cebu. Salary upto 30K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers by providing product information and resolving issues.
- Handle customer inquiries via phone, email, and chat in a professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer satisfaction.
- Provide feedback to management on product performance and customer queries.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: 5–8 years of experience in customer service.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Proficiency in customer service software and MS Office.
- Qualities and Traits: Patience, empathy, and a positive attitude towards problem-solving.
- Responsibilities and Duties: Ability to work in a fast-paced environment.
Vacancy posted 21 days ago
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