Hiring Customer Service Representative! NO EXPERIENCE REQUIRED!
Full-time
Caldwell Communications Consultancy Philippines
Customer Service Representative – Non-Voice
Cebu City - Cebu | Onsite
Caldwell Communication
About Caldwell Communication
Caldwell Communication is actively hiring Customer Service Representatives in Cebu. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.
Job Description
We are hiring Non-Voice Customer Service Representatives to provide assistance via chat, email, and messaging platforms without phone interaction.
Responsibilities:
- Respond to customer inquiries via chat or email
- Provide accurate information on products, services, or accounts
- Resolve issues efficiently
- Log all interactions in the system
- Escalate complex issues to supervisors
- Maintain service quality and client satisfaction metrics
Schedule & Training:
- Shifts include nights, weekends, and holidays
- Paid training on non-voice tools and procedures
Requirements:
- High School or Senior High School graduate (College preferred)
- Strong written English communication
- Customer-focused, detail-oriented, and solution-driven
- Basic computer skills and multitasking
- Willing to work onsite in Cebu City
Why Join Us
- Competitive pay with incentives
- Career development and mentorship opportunities
- Collaborative and supportive work environment
Apply Now
Kickstart your non-voice customer service career in Cebu at Caldwell and help clients through email and chat while growing professionally.
Vacancy posted 20 days ago
Similar jobs that could be interesting for youBased on the Hiring Customer Service Representative! NO EXPERIENCE REQUIRED! in Cebu vacancy
- ...Join our team as a Call Center Agent! We're looking for friendly, professional people to be the voice of our company. You'll help customers with questions, explain products, and make sure every issue is handled with care. What you'll be responsible for: Answering...
- ...Job Overview Start your career with us as a Customer Service Agent. We welcome first-time job seekers, fresh graduates, and applicants looking for a new career opportunity. No previous experience is required because training will be provided. Responsibilities...
- ...We’re hiring for a Call Center Agent - Cebu Site Work Setup... ...the Role We’re hiring Customer Service Representatives to handle customer... ...Supportive work environment Requirements: HS/SHS graduate (College preferred) No BPO experience required Good English...
- ...We’re hiring for a Call Center Agent - Non-Voice Account... ...the Role We’re hiring Customer Service Representatives to handle customer inquiries... ...Supportive work environment Requirements: HS/SHS graduate (College preferred) No BPO experience required Good English...
- ...Center Agent, your role involves supporting customers through phone calls. You will be... ...troubleshooting problems, and providing exceptional service with a courteous and professional... ..., and performance standards Requirements Willing to work on-site Good communication...
- ...You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle... ...accurately in the system Requirements: High school graduate or above Excellent...
- ...Description Provide exceptional customer service and support via phone, email, and... ...service delivery and processes. Requirements Educational Qualifications:... ...school diploma or equivalent. Experience Level: Entry-level; No prior experience required. Skills...
- Magbenta ng products and services ni Home Credit face to face Good communication and selling skills At least High School, Grade 10, or Vocational Graduate Diploma
- ...Responsibilities Answer incoming customer calls promptly and... ...information about products and services Resolve customer issues efficiently... ..., or sales campaigns when required Qualifications High... ...call center or customer service experience is preferred but not...
- ...savvy individuals to join our growing customer service team! As a Call Center Agent , you... ...provide outstanding service — all while representing top global brands. Key... ...other benefits Multiple locations hiring nationwide This is part of the External...
- ...Company Caldwell Communication is actively hiring Call Center Associate in Cebu City. We... ...We are looking for dedicated and customer-oriented individuals to join our team. As... ...• Provide accurate information about services, processes, and policies • Resolve customer...
- ...Description: We are looking for motivated and customer-focused individuals to join our team as Call Center Agents. No BPO experience is required, as comprehensive training will be... ...Maintain a high level of customer service Follow company policies, procedures,...
- ...Overview We are looking for motivated and customer-oriented individuals to join our team as Call Center Agents. No prior call center experience is required, as comprehensive training will be... ...information about products, services, and company policies. Listen carefully...
- ...Caldwell Communication Job Description: We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases,... ...Paid training on retail systems and processes Requirements: • At least a High School or Senior High School graduate...
- ...and dependable individuals who enjoy helping customers. This position is open to applicants with no previous experience, and training will be provided. Responsibilities... ...information about company products and services. Help resolve customer problems. Maintain...
- ...Job Description: We are looking for motivated and customer-focused individuals to join our team as Call Center Agents. No prior BPO or call center experience is required, as training will be provided. Responsibilities: Handle customer inquiries through phone calls...
- ...Customer Service Representative / Call Center Agent Cebu City | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team... ...develop professional skills and grow within the company Requirements High School or Senior High School Graduate (College...
- ...We are hiring friendly, professional Call Center Agents to join our team. As the voice of our company, you'll assist customers with their questions, explain our products, and help resolve any issues. What you'll do: Answer calls with a friendly, professional attitude...
- ...Alorica Cebu Hiring – Voice Account | No BPO Experience Required Start your BPO career with Alorica Cebu. Fresh graduates, career shifters, and applicants... ...Job Responsibilities: Handle inbound customer service calls Assist customers with billing, account, and...
- ...We are seeking a motivated, customer-focused individual to join our... ...helping create a positive experience from the very first conversation... ...with product details, service questions, and general inquiries... ...customer experience Requirements: Willing to work on site...
- ...Customer Service Representative – Healthcare Cebu City | Onsite Caldwell Communication About Caldwell... ...Caldwell Communication is actively hiring Customer Service Representatives in... ...systems and company processes Requirements: At least High School or Senior...
- ...In this Customer Support Representative role, you will help clients across multiple channels, including phone, email, and chat. Your primary focus... ...information, and order updates. Explain company policies, service offerings, and account options clearly to clients....
- ...Description Provide exceptional customer service and support to clients via phone, email,... ...team members to enhance the customer experience. Assist in identifying trends and areas... ...in customer service processes. Requirements Educational Qualifications: Senior...
- ...We are looking for a Customer Support Representative to assist clients via phone, email, and live chat. In this role, you will clarify product details, troubleshoot service problems, and make sure every customer feels valued. The right candidate will possess strong verbal...
- ...Description Respond to customer inquiries and provide information regarding products and services. Resolve customer complaints... ...trends and preferences. Requirements Educational Qualifications... ...field is preferred. Experience Level: 5–7 years of customer...
- ...Description Assist customers with inquiries and provide accurate... ...regarding products and services. Handle customer complaints... ...service delivery and customer experience. Provide product knowledge... ...sales initiatives. Requirements Educational Qualifications...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely... ...Maintain knowledge of products and services to provide accurate information to customers... ...members to enhance overall customer experience. Requirements Educational Qualifications: High...
- ...Description Assist customers with inquiries and resolve issues in a timely... ...with team members to improve service quality and efficiencies. Requirements Educational Qualifications: High... ...School Diploma or equivalent. Experience Level: 1-3 years of experience in...
- ...Description Respond to customer inquiries via phone, email, and... .... Provide product and service information to customers.... ...satisfaction and retention. Requirements Educational Qualifications... ...relevant field or equivalent work experience Experience Level: 3–5...
- ...Description Provide exceptional customer service via phone, email, and chat. Address customer inquiries... ...to effectively assist customers. Requirements Educational Qualifications: Diploma or equivalent experience Experience Level: 1-3 years Skills and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Hiring Customer Service Representative! NO EXPERIENCE REQUIRED!. Be the first to apply!
