Call Center Agent (With or Without BPO Experience can apply)
Full-time
Cobden and Carter International
Customer Support & Troubleshooting: Answer inbound calls or messages and assist customers with inquiries, billing issues, or product/service problems. Outbound Outreach: Make outbound calls for sales, appointment scheduling, market research, or follow-ups. Issue Resolution: De-escalate situations with angry or frustrated customers and provide swift, accurate solutions. Documentation: Log all conversation details, customer data, and actions taken into the company's CRM or database.
Vacancy posted a month ago
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