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Customer Service Representative

Full-time

Miranda HR

Description
  • Provide exceptional customer service via phone, email, and social media channels.
  • Resolve customer inquiries and complaints efficiently and professionally.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to enhance service delivery and customer satisfaction.
  • Stay updated on product knowledge to assist customers effectively.

Requirements

  • Job Title: Customer Service Representative
  • Job Function: Customer Service
  • Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
  • Qualities and Traits: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience and empathy towards customers.
  • Working Conditions: Flexibility to work in shifts, including evenings and weekends.
  • Qualities and Traits: Problem-solving mindset with a focus on resolution.
Vacancy posted 4 days ago
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