Lead Specialist - WFH/Non Voice
Full-time
Cyberbacker
"Lead Backer (Non-voice) Key Responsibilities: Manage and update leads in CRM (data entry, tagging, pipeline tracking) Respond and follow up with leads via SMS/email to set appointments Track communications and maintain accurate lead records Coordinate appointments and hand-offs to agents Support lead generation, campaigns, and CRM integrations Build drip campaigns, alerts, and automated follow-ups Monitor lead flow, agent activity, and performance reports Create dashboards, trackers, and productivity reports Provide admin/marketing support (flyers, newsletters, referrals) "Profile Requirements: Highly organized with strong attention to detail Experience in CRM or lead management is a plus Strong communication skills (written, SMS/email) Tech-savvy and quick to learn systems/tools Proactive, analytical, and process-driven mindset Able to multitask in a fast-paced environment Problem-solver with initiative and accountability"
Vacancy posted a month ago
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