HR Generalist

Job Summary

The HR Generalist will provide end-to-end HR support across the APAC region. This role focuses on delivering day-to-day HR operations, managing employee lifecycle processes, and ensuring a seamless employee experience.

The ideal candidate is proactive, detail-oriented, and capable of handling multiple HR functions in a fast-paced, regional environment.

Key Responsibilities

• Manage end-to-end onboarding and offboarding processes, including documentation, system updates, and coordination with internal teams
  
• Serve as the primary point of contact for HR-related inquiries through the ticketing system (ServiceNow), ensuring timely and accurate responses
  
• Support HR operations for the APAC region (~200 employees), including handling employee queries related to policies, systems, and processes
  
• Maintain and update employee records in HR systems such as ADP (HRIS)
  
• Assist in payroll-related updates and ensure accuracy of employee information
  
• Support and maintain internal systems such as MyTime by addressing employee inquiries
  
• Ensure HR processes and documentation are compliant with company policies and regional requirements
  
• Assist in updating employee handbooks, policies, and process documentation
  
• Coordinate with Talent Acquisition to initiate and support onboarding processes
  
• Collaborate with cross-functional stakeholders including Hiring Managers, Finance, IT, and other regional teams
  
• Support HR initiatives and programs across the region
  
• Assist in employee engagement activities, including event coordination and preparation
  
• Handle general HR administrative tasks and documentation
  

Operational Expectations

• Manage a moderate volume of HR tickets daily (approximately up to 10 tickets/day)
  
• Provide timely and high-quality responses to employee inquiries
  
• Work independently with minimal supervision after onboarding and training
  
• Maintain high accuracy in data entry, reporting, and documentation
  
• Ensure strong follow-through on all HR tasks and requests
  

Requirements

Requirements

Education

• Bachelor’s degree in Human Resources, Business Administration, or related field
  
• Equivalent experience may be considered
  

Experience

• Minimum of 3 years of HR experience, preferably in a regional or APAC setting
  
• Experience in HR operations, shared services, or generalist roles
  

Technical Skills

• Experience with HRIS systems (ADP preferred)
  
• Familiarity with ticketing systems (ServiceNow is a plus)
  
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  
• Experience supporting timekeeping or internal HR systems (e.g., MyTime) is an advantage
  

Key Competencies

• Strong communication skills (written and verbal)
  
• High level of confidentiality and professionalism
  
• Proactive and solution-oriented mindset
  
• Strong attention to detail and organizational skills
  
• Ability to work independently and manage multiple priorities
  
• Self-disciplined with strong accountability and ownership
  
• Positive attitude and willingness to learn
  

Work Environment & Other Details

• Supports APAC region (~200 employees)
  
• Moderate supervision with increasing autonomy over time
  
• May require occasional collaboration across time zones