Room Attendant
Full-time
XentroMall
Job description:
The Room Attendant is responsible for providing comfort to the guests by ensuring guest rooms and public areas are clean and properly presented.
Job Specifications:
- A graduate of HRM/Tourism or other related courses
- At least 1-2 years of working experience in the related field
- Fresh Graduates/Entry Level with good internship exposure in the admin/operation function, and willing to be trained, are welcome to apply
- Knowledgeable in handling customers'/clients' concerns and complaints in a highly professional manner
- Experience in dealing with guest complaints would be advantageous
- With knowledge of the Mall/Hotel retail industry
- Able to work all shifts, including weekends, evenings, and holidays when the need arises
Duties and Responsibilities:
- Maintain high standards of cleanliness and presentation at all times
- Create and work on a daily job list from the room status list, arrivals, and departure list
- Maintain inventory stock levels of consumables
- Report maintenance issues, damage furniture and equipment, and other hotel facilities
- Attend to all reasonable requests from guests to ensure their comfort and satisfaction
- Carry out instructions from the immediate supervisor and/or from the head office
Vacancy posted 21 days ago
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