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Call center Agent. Salary upto 20K-35K

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Handle inbound and outbound calls professionally and provide excellent customer service.
  • Resolve customer inquiries and issues efficiently while maintaining high satisfaction levels.
  • Document all interactions in the customer relationship management system.
  • Collaborate with team members to improve service quality and achieve team targets.
  • Participate in training sessions to enhance product knowledge and customer interaction skills.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 5–8 years of experience in a call center environment.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Strong problem-solving abilities.
  • Qualities and Traits: Patient and empathetic when dealing with customers.
  • Working Conditions: Ability to work in a fast-paced environment and handle high call volumes.
Vacancy posted 21 days ago
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