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Call center Agent. Salary upto 20K-35K

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Handle customer inquiries via phone, email, or chat in a professional manner.
  • Resolve customer issues and complaints effectively, ensuring high customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.
  • Provide feedback on recurring customer issues to help enhance product or service offerings.

Requirements

  • Educational Qualifications: Diploma in a relevant field or equivalent experience.
  • Experience Level: 3–5 years of experience in a call center or customer service role.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Strong problem-solving abilities and attention to detail.
  • Qualities and Traits: Ability to work in a fast-paced environment and multitask effectively.
  • Working Conditions: Flexible hours including evenings and weekends, depending on business needs.
Vacancy posted 10 hours ago
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