Associate II, Sales Support (GY Shift | Order Management)
Full-time
Ingram Micro
Description
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Position Summary:
- Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
- Provides support to a team of sales (inside/outside) representatives.
- Works with sales management, sales reps and customer service to process customer orders and/or change orders.
- Verifies and reviews the accuracy of orders.
- Responsible for monitoring overall account activity for assigned group.
- Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
- May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
- Takes orders on self-qualified leads when appropriate.
- Prepares product/license quotes as needed for pre-sales customers.
What you bring to the role:
- Established and productive individual contributor.
- Works under moderate supervision.
- Problems faced are typically routine but may at times require interpretation or deviation from standard procedures.
- Makes minor adjustments to working methods.
- Communicates information that requires explanation or interpretation.
- Provides administrative or technical support at an intermediate level.
- Still gaining or have attained full proficiency in their specific area of discipline.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Works under moderate supervision.
- May seek the advice of senior personnel in the functional area.
- Normally follows established procedures on routine work, requires instructions only on new assignments.
Qualifications:
- High School Diploma or equivalent, 2 year degree preferred.
- 3 years of general experience or 2 years functional experience.
- Applies acquired job skills and company policies and procedures to complete assigned tasks.
#LI-Hybrid
Vacancy posted 17 hours ago
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