Mobilization Associate Manager

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Mobilization Associate Manager WORK SETUP: Hybrid RESPONSIBILITIES: Other Tasks: Team members may occasionally be asked to perform non-transition-related roles or tasks as needed to support business and organizational requirements. The expected outcomes from these temporary assignments will be discussed by your designated lead as they arise to ensure alignment of expectations and deliverables. • Response Materials Development: Collaborate with Transition/Workstream Leads/Support, Service Delivery Leads, and other functional teams to create high-impact response materials for Deal Shape teams, ensuring alignment with client requirements and project objectives. • Cost Estimation and Work Plan Support: Assist the Transition Program Manager in estimating costs and developing detailed work plans for workstreams, ensuring accurate resource allocation and project timelines. • Due Diligence and Transition Support: Participate in Due Diligence and Service Transition activities, identifying risks, gaps, and opportunities to ensure smooth program execution. • Analytical Evaluation: Utilize advanced analytical skills to assess various concepts, alternatives, and proposed solutions, providing data-driven insights and recommendations. • Workstream Leadership: Lead individual workstreams or portions of a larger Service Transition program, overseeing key deliverables and ensuring timely execution in line with client expectations. • Solution Design and Implementation: Define, build, and implement components within Service Transition programs, leveraging existing standard solutions to optimize efficiency and reduce implementation timelines. • Mobilization Methodology Adherence: Apply and promote the use of standard Mobilization methods, tools, and best practices to ensure consistency and quality across transition activities. • Cost-Benefit Analysis: Provide detailed analysis of the costs and benefits associated with each solution or workstream, helping stakeholders make informed decisions. • Client Relationship Management: Manage internal and external client relationships within your assigned workstream, ensuring effective communication and the achievement of project goals. • Design Leadership: Lead the design and build of specific workstream components or sub-components, working within the overall Solution Blueprint to ensure alignment with project objectives and quality standards. • Peer Review Contribution: Mentor the support team, provide direction and constructive feedback to ensure the quality and consistency of service transition activities. Perform peer review processes to ensure the quality, accuracy, and consistency of other service transition activities. • Knowledge Sharing and Capability Building: Contribute to the enhancement of Mobilization capabilities by actively participating in the Knowledge Exchange, sharing best practices, lessons learned, and new ideas. • Organizational Structure and Processes Adherence: Adhere to and ensure compliance with organizational policies, structures, and processes. OTHERS: Project Shift Schedule: Rotation Shift Project Rest Day: Rotation Off Project/Team Location: Taguig, Uptown Bonifacio Tower 2

SKILLS AND QUALIFICATIONS: • 5 years of industry experience • At least 3 years supervisory experience • At least 3 years project management experience (BPO experience only) • Transition experience, exposure to F&A (RTR, PTP), Insurance, HR, or People Transfer as good/nice to have only

Taguig

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