Cash Posting Representative

The Cash Posting Representative ensures that all aspects of processing and applying payments received from patients and commercial insurance is completed in an accurate and timely manner while maintaining quality and production standards set for the position. 

PRIMARY RESPONSIBILITIES
• Review insurance Explanation of Benefits (EOB) to payments received against claims in the medical billing system.
• Review insurance EOBs to post a disallowance, adjustment or write-off.
• Research and report any payment that can’t be applied to a claim.
• Review and apply credit card or check payments.
• Compare batch proofs to source documents to ensure that reports are balanced.
• Create refund requests, when required, and submit for review and approval.
• Keep management informed of areas of concern and problems identified.
• Performs other related duties as assigned.

SECONDARY RESPONSIBILITIES
• Demonstrate understanding and compliance with Alere Home Monitoring processes, policies and procedures.
• Assist with implementation of workflow productivity improvements.
• Maintain a culture of accountability in area of responsibility. 
• Assists with any special projects as directed by supervisor.

Competencies required:
• Ability to understand general business concepts and objectives as they apply to the position and business.
• Ability to develop effective working relationships with supervisor, manager and work associates.
• Ability to use effective problem-solving techniques as they apply to the work assigned.
• Ability to make decisions while following company procedures and governmental guidelines for the type of work assigned.
• Ability to be results oriented and focused.
• Ability to manage time available in order to accomplish assigned tasks
• Ability to communicate clearly and effectively, both in writing & verbally, with others in a professional manner.
• Ability to participate in job related training, courses & seminars as required.
• Ability to use office equipment that is relevant to job functions.

COMMUNICATION SKILLS 
• Excellent interpersonal and phone etiquette skills
• Detail & Team Oriented
• Professional communication & Writing Organization/Time Management Skills

SKILLS AND EXPEREINCE
• Demonstrate proficiency and accuracy in operating systems and equipment directly related to specific job function.
• Six months to one year of experience in a data entry or accounting environment.
• Ability to enter data accurately.
• Ability to enter data using a 10-key pad.
• Detail Oriented
• Ability to use a computer and enter data into the billing system.
• Organization/Time Management Skills
• High Degree of Professionalism

EQUIPMENT USAGE
• Telephone with headset
• Fax / Photocopier / Scanner
• Computer / software

Minimum Qualifitions:
• Associate degree in bookkeeping preferred.
• Prior training or knowledge of medical terminology required.
• One year of medical c ca laims cash posting or medical collections preferred.
• Excellent oral and written communication skills preferred 
• Detail oriented with a focus on quality.
• Excellent PC skills and organizational skills.